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PawLoopWebsite Builder

PawLoop website setup

Connect your domain in a few simple steps.

You don't need to be technical. This guide shows you exactly what to change so your domain opens your PawLoop website.

Start the setup See the DNS record

Most of the setup takes around 5 minutes. DNS changes can take longer to update.

Coming soon

Don't have a domain yet?

Soon you'll be able to search for and buy a domain right inside PawLoop, and we'll connect it for you automatically with no DNS settings needed. Until then, buy one from any domain company, such as 123-reg, GoDaddy, Namecheap, IONOS or Cloudflare, and follow the steps below.

Before you start

You only need two things.

Your domain login

The company where you bought your domain, such as 123-reg, GoDaddy, Namecheap, IONOS, Cloudflare or another domain provider.

Your PawLoop hosting IP

Shown in the domain wizard in your website's Settings. Keep that page open, because you'll copy the IP address into your domain provider.

Important: you don't need to move your domain to PawLoop and you don't need to change your nameservers. You're only changing one DNS record.

Step by step

Connect your domain

  1. Open your website settings in PawLoop

    Open the Website Builder, go to Settings › Domain › Set up your domain, enter the domain you want to use and save it. Enter the main domain only:

    mydogwalking.co.uk www.mydogwalking.co.uk

    PawLoop uses the main version of your domain, without www.

  2. Sign in to the company that manages your domain

    Look for an area called DNS, DNS settings, Manage DNS or DNS records. You're looking for a list containing records such as A, AAAA, CNAME, MX and TXT.

  3. Add or update the main A record

    Create an A record using these values:

    Type
    A
    Name / Host
    @
    Value / Points to
    The IP address shown in PawLoop
    TTL
    Automatic or default

    What does the @ mean? It simply means your main domain. If your provider doesn't accept @, it may ask you to leave the Name or Host box blank instead.

  4. Remove records that conflict with the new website

    For your main domain, remove old records that point the website somewhere else:

    • Old A records for @ that point to a different IP
    • AAAA records for the main domain

    Leave your email records alone. Don't remove MX or TXT records just because they're in the same list. They may be used for your business email.

  5. If you use Cloudflare, turn the proxy off for this record

    Make sure the A record is set to DNS only while your PawLoop domain is being connected.

    DNS only: grey cloud, not proxied

    If you don't use Cloudflare, you can skip this step.

  6. Save the DNS changes

    Save your changes with your domain provider. That's the technical part finished. DNS changes are often visible within a few minutes, but can sometimes take several hours to update everywhere.

  7. Return to PawLoop

    Choose Check my domain in the wizard. PawLoop checks that your domain points to the correct server and prepares the secure HTTPS certificate for you.

    • Domain saved
    • DNS connected
    • Secure HTTPS enabled
    • Ready to publish

  8. Publish your website

    Once the domain is connected, publish your website from the builder. It will then be live on your own domain.

A quick example

What your DNS should look like

The exact layout will look different depending on your domain provider, but the important information is the same.

TypeNameValueTTL
A@PawLoop hosting IPAuto
MX@Your email providerAuto
TXT@Your existing email or security recordAuto

Only the highlighted A record is for your PawLoop website. Existing email records should normally stay as they are.

Troubleshooting

If your domain isn't connecting

PawLoop still says my DNS isn’t connected

Check that the A record uses @ and points to the exact IP address shown in PawLoop. If you changed it recently, allow some more time for DNS to update.

I have more than one A record for @

Your main domain should point to the PawLoop hosting IP. Remove old A records for @ that point to previous website hosts.

I can see an AAAA record

Remove the AAAA record for your main domain. An old IPv6 record can send some visitors to the wrong server and can stop the secure certificate being created.

My domain provider doesn’t allow @ in the Name field

Some providers use a blank field instead. Look for wording such as root domain, apex or main domain.

Should I change my nameservers?

No. You normally only need to change the A record described in this guide. Changing nameservers can affect your website, email and other services.

Should I add www?

No. PawLoop uses your main domain without www. Enter and connect mybusiness.co.uk, not www.mybusiness.co.uk.

Will changing this affect my email?

Changing the website A record shouldn’t affect email. Don’t remove MX or TXT records used by your email provider.

My website says it isn’t live yet

That’s good news: your domain has reached PawLoop. Return to PawLoop and publish your website. The temporary page will be replaced automatically.

Need a hand?

DNS can look more complicated
than it is.

If you're unsure which record to change, don't guess. Keep your DNS page open and send us a screenshot of the records you can see.

Email hello@pawloophq.com